A ‘Fake Britain’ documentary, to be aired on Monday 12 July, covers the topic of counterfeit medicines within the UK, highlighting the dangers and bringing this to the attention of the public. The documentary features coverage of counterfeit NovoFine® 31Gx6mm needles that were discovered in March 2009 and to our knowledge there is no new scare.

Novo Nordisk would like to reassure patients that patient safety is of paramount importance. We are committed to ensuring high quality standards of product and safety are upheld and counterfeiting of Novo Nordisk products has been extremely rare. If patients are concerned they can contact the Novo Nordisk Customer Care Centre for advice on 0845 600 5055*.

If in doubt as to whether a product is counterfeit Novo Nordisk recommends that patients contact their pharmacy or Novo Nordisk UK Customer Care on 0845 600 5055* for further information. Alternatively you can report suspected counterfeits to the MHRA by calling their dedicated 24 hour hotline on 0207 084 2701 or emailing them on counterfeit@mhra.gsi.gov.uk.

*Call charges may vary, please check with your service provider. Calls may be monitored for training purposes.

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